Thank you for shopping with me! I want you to be happy with your purchase, but I understand that sometimes things don't work out as planned. This policy outlines the conditions under which you can return an item to me.
Returns are accepted within 1 week (7 days) of delivery for the following reasons:
- Item is faulty or damaged upon arrival: If you receive an item that is faulty or damaged, please contact me immediately and I will arrange a full refund or replacement.
- Item is not as described: If the item you receive is not as described on my website, please contact me and I will arrange a full refund or replacement, including return shipping costs.
- Change of mind: I accept returns due to change of mind within 1 week of delivery. However, please note that you will be responsible for the return shipping costs.
Items must be returned in the same condition they were shipped in, including:
- Original packaging
- All tags and labels attached (if applicable)
- Unworn and unused (if applicable)
I cannot accept returns for:
- Items that are not returned within 1 week of delivery
- Items that are damaged or soiled after being received
- Items that are not returned in their original packaging
- Items that are made to order or personalized
- Items that are excluded from returns in my product descriptions
To initiate a return:
- Please contact me through the contact tab or use the button below. Please include your order number and reason for return.
- I will then provide you with instructions on how to return the item.
- Once I receive the returned item and inspect it, I will process your refund or replacement within 5 business days.
Please note:
- I reserve the right to refuse a return if the item does not meet my return policy requirements.
- As a small business owner, I cannot cover the cost of return shipping for change of mind returns.
- I recommend that you obtain proof of postage when returning an item.
I hope this policy is clear and helpful. If you have any questions, please don't hesitate to contact me.